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Shipping & Delivery
- All orders placed on our website are shipped using the United States Postal Service (USPS).
- Domestic orders (shipped to the United States) are shipped via Priority Mail, and delivery can be expected between 2-3 business days after an order has been shipped.
- International orders are shipped via First Class International Mail. Delivery for internationally orders can take between 7-15 business days after an order has been shipped.
Privacy & Security
- All information you provide to our website is completely confidential and secure. Your information will not be sold, given, or provided to ANY other sources. Our website is 256-bit SSL secured on all account and purchasing pages, meaning that your information is secure and not visible to any 3rd party sources.
- All DVD and Blu-Ray sets in our catalog are produced from overseas manufacturers and are mastered from various sources when not commercially available.
- Picture quality for all of our sets is clearly stated on each product’s information page and may vary for a specific set’s episodes depending on the master source.
- Screenshots are available for every DVD and Blu-Ray set that we sell and are intended to give a general idea of the product’s quality.
Payments & Processing
- Once an order has been placed, processing begins immediately and your credit card will be charged. Order processing generally takes between 1-3 business days before the order is shipped. If there is a problem with your order during this processing time, you will be notified via email.
- Generally all products are in stock if they are listed on our website. In the rare case that the product you ordered is out of stock, additional processing time may be required.
Returns & Replacements
- Our website’s return policy corresponds to the return policy for all general DVD media stores, both retail and online. Once your order has been shipped, it cannot be returned for a refund.
- 100% Satisfaction Guarantee. All orders may be returned for a full refund within 30 days.
- If after you receive your DVDs or Blu-Ray discs you find that there is a defect in the product, we will gladly make every attempt to replace your set with another in a timely manner.
- DVD and Blu-Ray sets may only be exchanged with the same set in case of a defect or problem. Refunds and exchanges for different sets are not allowed.
Changes to these Terms & Conditions
- We may at any time, without notice to you and at our sole discretion, amend this policy. Please review these terms & conditions periodically. Your continued use of our website after any such amendments signifies your acceptance thereof.
Questions or Suggestions
- If you have questions about our website or products, please see the FAQ as your question may already be listed there.
- If your question is still not answered, you may contact us directly for further information.
You must agree to the above Terms & Conditions to place an order with our website.